B2B Commerce
B2B Commerce is Salesforce’s solution for businesses selling to other businesses.
It offers a range of tools to streamline the online sales process and improve customer satisfaction.
Integrations
In today’s digital economy, e-commerce is more important than ever for businesses looking to stay competitive and reach new customers.
Available for Mac, Windows, Chrome, and iOS.
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Join millions of users.
B2B Commerce is Salesforce’s solution for businesses selling to other businesses.
It offers a range of tools to streamline the online sales process and improve customer satisfaction.
Set custom pricing and discounts for specific customers or groups of customers, making it easy to offer competitive pricing and build loyalty.
Create self-service portals that allow customers to place orders, track shipments, and manage their accounts on their own.
Advanced order management capabilities, including support for complex workflows, approvals, and multiple fulfillment options.
Seamlessly works with your already existing ERP and CRM systems, allowing you to integrate your ecommerce operations with your other business processes.
B2C Commerce is the preferred Salesforce solution for businesses that sell directly to consumers.
This powerful, cloud-based platform enables companies to deliver engaging, personalized experiences to their customers across all channels, including web, mobile, and social.
Provides shoppers with tailored recommendations based on their browsing and purchase history.
Ensures that your website is optimized for mobile devices, allowing shoppers to easily browse and purchase from your store on their smartphones and tablets.
Offers a secure and seamless checkout process, utilizing industry-standard security and data encryption protocols.
Allows businesses to expand their reach and sell directly on social media platforms.
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Experience Cloud is an incredibly powerful platform from Salesforce that enables businesses to create immersive and personalized experiences for their customers across all channels, including web, mobile, and social media.
With Experience Cloud, businesses can easily create customized templates, integrated customer service, and content personalization to drive customer engagement and build brand loyalty.
Provides a range of customizable templates, making it easy to create engaging and personalized experiences for your customers.
Provide seamless customer support, thanks to built-in features like chatbots, live chat, and knowledge articles.
Deliver personalized content and recommendations to customers based on their preferences and behavior.
Makes it easy to engage with customers on social media, enabling you to monitor and respond to conversations, and deliver personalized content.
CPQ provides a comprehensive set of tools that allow businesses to configure complex products, manage pricing rules, and generate accurate proposals quickly and easily.
Configure even the most complex products, allowing business to offer personalized solutions to customers.
Manage pricing and discounts based on different criteria such as customer type, product type, and quantity.
Automate proposal generation process to quickly generate accurate and professional-looking quotes.
Integrate with other Salesforce solutions, such as Sales and Service Cloud, to provide a seamless experience sales and service teams.
Our consulting services combine extensive experience in the e-commerce industry with deep expertise in Salesforce solutions. We understand the unique challenges and opportunities that e-commerce businesses face, and we can provide tailored strategies and solutions to drive your success.
Salesforce CPQ (Configure, Price, Quote) simplifies complex sales processes by automating quote generation, pricing calculations, and product configurations. It ensures accurate pricing, reduces quote-to-cash cycles, and improves sales efficiency, enabling your team to deliver fast and accurate quotes to customers.
Salesforce Experience Cloud provides a powerful platform to create engaging and personalized digital experiences for your customers. It allows you to build self-service portals, community sites, and branded mobile apps, enabling seamless customer interactions, knowledge sharing, and support, ultimately enhancing customer satisfaction and loyalty.
Yes, our consulting services include expertise in integrating Salesforce solutions with your existing e-commerce systems. Whether you use a custom-built platform or another e-commerce software, we can seamlessly integrate Salesforce to ensure data consistency, streamline processes, and provide a unified view of your e-commerce operations.
We can help you leverage Salesforce solutions to drive customer engagement and loyalty through personalized experiences, targeted marketing campaigns, and customer journey optimization. By leveraging customer data and advanced analytics, we can help you build strong relationships and maximize customer lifetime value.
To get started with our e-commerce consulting services, simply reach out to our team through our contact page or by filling out the inquiry form. We will schedule a consultation to understand your specific needs, discuss the scope of the project, and create a customized plan to drive your e-commerce success.