Shop with Confidence:
Discover the Power of B2C Commerce!
B2C Commerce is a powerful platform that connects shoppers with a vast selection of products.
With B2C Commerce, businesses can easily create custom storefronts that are tailored to their specific needs, manage their inventory levels in real-time, and provide customers with a seamless shopping experience.
Why Salesforce B2C Commerce?
With B2C Commerce, you can establish a robust online presence and reach a global customer base. Seamlessly showcase your products or services, create personalized shopping experiences, and drive conversions with intuitive storefronts and engaging marketing tools. Leverage advanced analytics and customer insights to understand buyer behavior, tailor promotions, and optimize your marketing strategies.
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Engaging Experiences
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Direct Sales
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Growth Catalyst
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Flexible and Scalable
How Does B2C Commerce Work?
Customizable Storefront
Businesses can easily customize their online storefront to match their brand aesthetic, creating a cohesive and visually appealing shopping experience for customers.
Businesses can create multiple storefronts tailored to different audiences or brands, allowing for more targeted and personalized marketing strategies.
Provides advanced search functionality that makes it easier for customers to quickly find the products they are looking for, increasing the likelihood of a sale.
User-friendly interface that makes it easy for customers to navigate and browse products, leading to a more enjoyable and satisfying shopping experience.
With growth steps, Lumi helps you to go further in terms of selling a product from your eCommerce, besides that with Lumi it can help you maximize product distribution
Streamline Product Offerings with B2C Commerce.
Easily create, update, and organize your products, ensuring accurate and up-to-date information for your customers.
Easy Management of Products
Easy and efficient creation and management of product offerings, including variations and bundles.
Customizable Pricing Rules
Flexibility to set up custom pricing rules for individual products or groups of products.
Management of Inventory
Manage their product inventory levels and set up notifications for low stock items.
Payment and Security
Shipping and Fulfillment
Enhance customer satisfaction by offering flexible shipping options, accurate tracking information, and efficient handling of returns or exchanges.
Integrates with shipping carriers to provide customers with accurate real-time shipping rates and order tracking information.
Allows businesses to set up custom shipping rules and rates based on various factors such as order value, weight, or destination.
Supports multiple shipping methods, including in-store pickup and same-day delivery.
Streamlines the order fulfillment process by automating the process and sending shipping notifications to customers.
Frequently Asked Questions
How does Salesforce B2C Commerce handle shipping and fulfillment?
Salesforce B2C Commerce integrates with shipping carriers to offer real-time shipping rates and order tracking. It also allows you to set up custom shipping rules and rates based on order value, weight, or destination. Automated order fulfillment and shipping notifications help increase efficiency.
How does Salesforce B2C Commerce handle product management?
Salesforce B2C Commerce offers easy creation and management of products, including variations and bundles. It also allows you to set up custom pricing rules for individual products or product groups, manage inventory levels, and set up notifications for low stock items.
Does Salesforce B2C Commerce offer marketing capabilities?
Yes, Salesforce B2C Commerce offers account-based marketing, allowing you to deliver personalized marketing messages and content to customers based on their account history and preferences. It also supports multi-lingual and multi-currency options for international markets.
How does Salesforce B2C Commerce handle customer service?
Salesforce B2C Commerce offers self-service capabilities for customers to view account information, track orders, and manage their own account settings. It also provides businesses with the ability to manage customer accounts more effectively, including the ability to set up hierarchies and manage complex relationships.
How does Salesforce B2C Commerce handle analytics and reporting?
Salesforce B2C Commerce provides real-time analytics and reporting, allowing you to track sales performance, customer behavior, and identify areas for improvement. It offers built-in reporting tools and the ability to integrate with other business systems such as ERP and CRM.