Sales Cloud for Your Business
Sales Cloud is a customer relationship management (CRM) platform designed to help businesses manage their sales processes more efficiently. By providing a central location for customer information, sales teams can streamline their sales efforts, increase productivity, and close more deals.
Elevate Your Sales Game with Sales Cloud
From seamless lead management to data-driven insights, Sales Cloud equips you with the tools you need to win more deals, delight customers, and achieve extraordinary sales results.
Improved Sales Forecasting
Gain access to robust forecasting capabilities that leverage historical data and real-time insights
Enhanced Customer Engagement
Empower your sales team to personalize interactions and deliver exceptional customer experiences.
Streamlined Sales Process
Centralized platform to manage your sales pipeline, automate tasks, and streamline the entire sales process.
Actionable Insights and Analytics
Powerful analytics and reporting tools that provide valuable insights into sales performance and customer behavior.
Increase sales
How Sales Cloud Works?
Sales Cloud works by capturing and organizing customer data in a central database, allowing sales teams to access and update information in real-time. This helps sales teams stay organized, collaborate more effectively, and focus on building meaningful relationships with their customers.
Lead Capture
Quickly capture leads from multiple sources, including web forms, social media, and email.
Lead Assignment and Routing
Automatically assign leads to the right sales reps based on geography, skill level, and availability.
Lead Scoring
Prioritize leads based on their level of engagement and likelihood to convert.
Lead Nurturing
Stay engaged with leads over time through targeted email campaigns and personalized messaging.
Opportunity Management
No need to track down updates. Get notified when updates are due and keep an eye on how much progress you’ve done.
Opportunity Tracking
Track opportunities through every stage of the sales process, from lead to close.
Sales Forecasting
Use historical data and predictive analytics to forecast sales performance and identify trends.
Quote and Contract Management
Create and manage quotes and contracts within Salesforce, reducing manual effort and improving accuracy.
Pipeline Management
Visualize the sales pipeline and track progress against quotas and targets.
Account and Contact Management
See progress across your entire company and subscribe to the things you care about.
Account and Contact Hierarchies
Visualize the relationships between accounts and contacts and manage them more effectively.
Account-Based Marketing
Target key accounts with personalized messaging and campaigns to drive more revenue.
Contact and Account Insights
Get a complete view of each account and contact, including past interactions and key metrics.
Account Planning
Create account plans and collaborate with team members to drive sales.
Sales Collaboration
Enhance Collaboration, Drive Revenue Growth, and Increase Team Productivity.
1
Measure
Learn about your business metrics.
2
Analyse
Turn data into actionable insights.
3
Improve
Make changes based on your data.
Sales Forecasting
Use real-time data and analytics to collaborate with colleagues and share insights across teams.
Task Management
Create tasks and assign them to colleagues, ensuring everyone knows what they need to do and by when.
Mobile Sales
Stay connected and productive on the go with Salesforce’s mobile app, available on iOS and Android devices.
Frequently Asked Questions
What is the difference between B2B and B2C commerce?
B2B commerce is the buying and selling of goods and services between businesses, while B2C commerce is the buying and selling of goods and services between businesses and consumers.
Can B2B commerce be customized to meet my business's unique needs?
Yes, B2B commerce solutions like Salesforce’s B2B Commerce offer a variety of customization options to meet the unique needs of each business. Our team of experts can work with you to design and implement a solution that meets your specific requirements.
Can B2B Commerce integrate with our existing business systems?
Yes, B2B Commerce can integrate with a variety of third-party business systems, such as ERP and CRM software. Our team of experts can work with you to ensure a seamless integration that meets your unique business needs.
Can B2B Commerce handle large order volumes?
Yes, B2B Commerce is designed to handle large order volumes and can easily scale with your business as it grows.
How does B2B Commerce help improve customer satisfaction?
B2B Commerce provides a streamlined online ordering process that makes it easy for customers to find the products they need, view pricing and inventory information, and place orders quickly and easily. This can help improve customer satisfaction and loyalty by providing a more efficient and seamless ordering experience.
Can B2B Commerce help us reduce order errors?
Yes, B2B Commerce can help reduce order errors by providing customers with accurate pricing and inventory information in real-time, and by automating the quoting and proposal process. This can help eliminate common errors such as incorrect pricing or inventory levels, leading to fewer returns and improved customer satisfaction.
Can B2B Commerce help us expand our customer base?
Yes, B2B Commerce can help you expand your customer base by providing a more efficient and seamless ordering process that can attract new customers and retain existing ones. Additionally, B2B Commerce provides tools for managing customer accounts, such as custom pricing and catalogs, that can help you better serve your existing customers and attract new ones.